Privacy Policy

ATELIER is a Vancouver-based real estate practice operating within Oakwyn Realty, led by Sonia Felix. References to "we," "us," or "our" mean ATELIER and, where applicable, Oakwyn Realty.

When you contact us or complete one of our forms (such as the buyer questionnaire), we collect the information you provide — typically your name, email address, phone number (optional), and your responses to the questions asked. We also collect basic technical information automatically (such as referrer URL, user agent, and standard analytics events) to operate and improve our site.

• To respond to your inquiry and provide the materials you requested.
• To deliver our newsletter, if you have opted in.
• To send time-sensitive listing notes, if you have provided a phone number.
• To improve our services and understand how the site is used.
• To comply with applicable legal and regulatory obligations.

Your information is stored securely with our backend provider and retained for as long as you remain a contact of the practice. We use reasonable administrative and technical safeguards to protect your data, though no system is perfectly secure.

We do not sell your personal information. We share it only with service providers who help us operate (for example, our email delivery and analytics providers), and where required by law or by the rules of the real estate boards we belong to.

You may request access to, correction of, or deletion of your personal information at any time by emailing hello@atelier.realestate. You may also unsubscribe from any marketing email by using the link in the footer of that email.

We use a small number of cookies and similar technologies to measure site performance and remember basic preferences. You can disable cookies in your browser settings; doing so may affect some functionality.

Questions about this policy? Write to hello@atelier.realestate.